Online Sales Agent

Are you a proactive and results-driven individual with a passion for sales and customer engagement? Gigahertz Computer Systems is seeking dedicated Online Sales Agents to join our dynamic team in Bali. In this role, you will be at the forefront of driving sales, managing customer inquiries, and ensuring a seamless online shopping experience. Our company, based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, is a leading provider of computer systems and tech solutions, and we are looking for individuals who can thrive in a fast-paced environment.

As an Online Sales Agent at Gigahertz Computer Systems, you will handle a wide range of tasks, from responding to customer queries via email, chat, and phone to processing orders and providing exceptional customer service. You will work closely with our sales team to meet and exceed sales targets, utilizing tools like Salesforce and HubSpot to streamline your workflow. This is an excellent opportunity to grow your career in sales, with potential for advancement to more senior roles.

📋 Tanggung Jawab Pekerjaan

• Manage and respond to customer inquiries via email, chat, and phone with a focus on providing excellent customer service.
• Process orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
• Utilize CRM systems like Salesforce and HubSpot to track customer interactions and sales performance.
• Collaborate with the sales team to meet and exceed sales targets.
• Provide product knowledge and recommendations to customers to drive sales.
• Maintain detailed records of customer interactions and sales activities.
• Participate in training and development programs to enhance your sales and customer service skills.
• Adhere to company policies and procedures, ensuring compliance with all relevant regulations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in sales or customer service roles, preferably in the tech industry.
• Proven track record of achieving sales targets and providing exceptional customer service.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Proficiency in using CRM systems like Salesforce and HubSpot.
• Fluency in English, both written and spoken.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

🛠️ Keahlian

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